Super powers

The resort we stayed at had many different colors of bracelets. Different colors with different meanings...Pink = honeymoon, Purple = Children, Silver = Palace Premier Member and Black = Palace VIP member. There were many other colors and meanings, but that was what we saw the most of. Anyway, we were black thanks to Dr. P!! :)

We loved the hotel and the service was amazing! We have mandatory customer service hours that we have to get every year at work and I told Brian, I think they should send everyone who has worked 5 or more years at the hospital here to learn about customer service. :) We were treated so great we felt like we had super powers! :)

The only negative thing we had was upon check-out...after the band was cutoff our wrist. Apparently, when we arrived, our guy who gave us the welcome packet was supposed to also give us a time to be at the front desk for our ride to take us back to the airport upon departure. I saved everything he gave us and nothing had any time on it, except that check-out was at noon. So, at 11:40, we get a phone call saying that the shuttle service is there to take us to the airport and will only wait another 5 minutes. So Brian and I hurry and get downstairs and they have already left. So we went to the customer relations desk (our bands are now cut off) and explained that the shuttle left, but we were never told a time to be there...at this point, it is still before noon. After a few phone calls he tells me, sorry, nothing I can do for you. Take a taxi to the airport....it's $25 us dollars. Well, we had left all our money in tips for the maid service, so we had to go to the ATM, which charged us $9 just to use the service. UGGHHH! I was really upset. But, we took a taxi to the airport...and I calmed down.

Once we got to the airport, we had 2 1/2 hours to kill. Then, we checked the flight board...and yup, delay! :( So, we went to Bubba Gump's and had a late lunch. It was a really nice airport...and clean! :) The nicest airport bathrooms I have ever seen!

The was our only real flight delay. We were a little late leaving Minneapolis, but got to Chicago at our scheduled time. By the time we got our luggage, found our car, dug out our car, and drove home....it was 5am Christmas Eve.

The collage shows you how our day started...to how it ended! :)

Overall, we had a WONDERFUL trip!! It was a beautiful resort...with amazing food, awesome accommodations...and really, for all but the last day at check-out, AWESOME customer service!! One day by the pool, Brian and I planned how we could come back with my family! They had really, really neat things for kids to do too! :)

I asked Brian if it was better than our honeymoon?? He said, he liked the location of the USVI better, but hotel, service, food...WAY BETTER! Snorkeling in the USVI was better, but I think it was because we didn't go on the snorkeling excursion.

Thank you, thank you, thank you Dr. P!! We had such an amazing time!!!